Welcome to the whistleblower platform of Crédit Municipal de Bordeaux
Our whistleblower platform allows employees and stakeholders (external staff, employees of service providers or subcontractors, suppliers, shareholders and representatives of civil society) to report any serious problem so that we can remedy it. These alerts highlight a crime or offence, a serious and obvious violation of the law or regulations, a threat to the general interest or a breach of the code of conduct, in particular the existence or risk of serious violations of human rights and fundamental freedoms, the health and safety of individuals and the environment.

The facts that are the subject of the alert must be presented in an objective and factual manner, making clear their alleged nature, and must be directly related to the subject of the alert.

It is not always easy to make a report, which is why we have implemented a process designed to ensure strict confidentiality, impartial and diligent treatment, protection against retaliation and compliance with national laws.

You have the option of remaining anonymous. In this case, do not give any information about your personal data.

Alerts launched via this platform will be processed by the institution's Risk and Compliance departments.

If the person handling your alert is involved in the report, you can either:
- Contact your line manager
- Make an external report (see External report)

Once a report has been registered on the platform, it will be processed in accordance with the attached procedure.  

The author of the alert will be informed of the processing of the alert via an anonymous online discussion space. This space also allows for clarification and exchange with the person handling the case. 

Information regarding access to this area should be kept in a secure location.

Processing times are as follows:
● 7 days to acknowledge receipt of the referral
● 90 days to process it

This system is hosted by a provider who has no access to the data but guarantees its operation.

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How our whistleblower system helps protect your privacy

  • No identifying information is provided to the contacts.
  • Your message will be stylometrically redacted to provide you with an even higher level of anonymity. We remove all punctuation and convert all words to lowercase."
  • All information is end-to-end encrypted, so your sensitive information remains safe.

What you can do to protect yourself

  • You are not on the corporate network (Internet/VPN).
  • You should not use a device (smartphone, computer, etc) that is provided by your employer.
  • You should not use the kinds of idioms or abbreviations that you frequently use in conversations or when writing emails.